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Program Facilitator – Innovation Guelph

Position Description: Program Facilitator

Reporting to: Program Manager – CFE iHub

The Program Facilitator will ensure that IG’s Circular Food Economy Innovation Hub (CFE iHub) provides effective circular economy business support programming through the Circular Opportunity Innovation Launchpad (COIL). The Program Facilitator will ensure that business-facing activities are designed and executed, program information is effectively collected and organized, and program results are effectively analyzed.

In this role you will contribute to the CFE iHub team through:

Program Delivery and Planning

  • Developing and refining tools and guides for circular economy business programs. These materials include information session and orientation slides, program guides, one-page program or service offering explanations.
  • Assisting with the COIL program intake process, including information sessions, application evaluation, liaising with the review panel, and onboarding.
  • Co-designing and delivering Innovation Guelph-led business-facing group activities (networking events, idea labs, curriculum reviews, etc.).
  • Interacting with COIL clients to determine that business-facing activities meet their needs and supporting them in completing all program reporting requirements.

Information Monitoring and Analysis

  • Inputting all program interactions in Innovation Guelph’s CRM.
  • Refining and monitoring the application platform SM Apply across intake, submission, and review sections for Innovation Guelph-led COIL programming.
  • Collecting, organizing, and analyzing all Key Performance Indicators from COIL client surveys and project reports.
  • Writing two summative reports to share lessons learned.

Candidate Qualifications

The ideal candidate must be able to multi-task in a high-energy environment. They will have administrative, project, and/or program support experience and a relevant degree or equivalent. The following knowledge, skills, and abilities are imperative to excel in this position:

  • Strong written and verbal communication skills
  • Strength in scheduling, planning and time management
  • Robust organizational abilities
  • Proven ability to show initiative and see the “big picture”
  • Aptitude for reporting
  • Ability to present/speak comfortably in front of a group

We thank all applicants for their interest; however only those selected for an interview will be contacted. We are a living wage and equal opportunity employer.

About Us:

Innovation Guelph (IG) is one of 17 Regional Innovation Centres in Ontario. A non-profit, IG celebrates more than 10 years of excellence providing a continuum of care for SMEs from pre-revenue startups to scaling firms with up to $20 million in annual revenue. A deep mentor/industry specialist roster allows IG to provide the expertise clients need when they need it. Wrapped around that direct mentorship is a robust program of education, networking, cohort-based acceleration, seed/pitch funds, and strategic introductions. Regional priority sectors IG focuses on include agri-innovation, life sciences, cleantech, advanced manufacturing and supporting digital technologies.

Job Types: Full-time, Permanent


  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care


COVID-19 considerations:
Proof of double vaccination is required.


  • Bachelor’s Degree (preferred)

Application deadline: 2022-07-15
Expected start date: 2022-08-08

Innovation Guelph
Innovation Guelph provides mentorship, programs and services to help innovative businesses start, grow and thrive. Serving Guelph, Wellington County and Southwestern Ontario, our novel business acceleration programs – including Speedway, Fast Lane, Fuel Injection and the Rhyze Project – support high-potential businesses from start-up to scale-up. Innovation Guelph also serves as a single point of access to Ontario Network of Entrepreneurs (ONE) resources. We empower entrepreneurs, build community partnerships, and foster initiatives to build an innovation ecosystem that drives lasting economic growth, supports environmental sustainability and enhances the quality of life for everyone in our region.

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